Frequently asked questions
Everything guests ask about head spas, preparing for a visit, booking, and gift cards. Can't find your answer? Call or text Iryna at (864) 978-9973.
About head spas
What is a head spa?
A head spa is a scalp-focused spa treatment that combines cleansing, exfoliation, nourishing masks, steam, and massage of the scalp, neck, and shoulders. It began in Japan and is now one of the most popular spa treatments in the U.S. At Aqua Therapy, every head spa is performed by a licensed Master Esthetician and starts with a scalp analysis.
How is a head spa different from a shampoo at a salon?
A salon shampoo cleans your hair. A head spa treats your scalp: it looks at the scalp first, exfoliates and detoxes buildup, applies treatment masks with steam, and adds extended massage. It's closer to a facial for your scalp than a hair wash.
What are the benefits of a head spa?
Guests come for deep relaxation and stress relief, a cleaner and more hydrated scalp, softer, healthier-looking hair, and relief from neck and shoulder tension. A head spa supports a healthy scalp environment, but it isn't a medical treatment.
Can a head spa help with hair growth?
A head spa can support a healthy scalp environment by clearing buildup and improving circulation through massage, which is the foundation for healthy-looking hair. It does not treat medical hair loss. If you're experiencing sudden or significant hair loss, see a dermatologist.
Is the head spa Japanese or Korean?
Our head spa follows the Japanese tradition of scalp care and massage, with a water tunnel, steam, and nourishing masks, combined with Iryna's training as a Master Esthetician.
Your visit
How should I prepare for my appointment?
Arrive with dry hair and clean, makeup-free skin. If it's your first visit, please fill out our intake form beforehand.
How long does a head spa take?
The Signature Head Spa is one hour. The Combined Head Spa & Glow Facial is 90 minutes. Massage pairings are about two hours.
Will my hair be dried after the treatment?
Yes. Every head spa ends with an included 10-minute express light blow-out and go, so you leave with dry hair and can return to your day. Facial-only treatments don't wet your hair.
Is a head spa safe during pregnancy?
Our treatments are safe for pregnant guests, but if you are or may be pregnant, please check with your physician before booking. Let us know if you're pregnant or breastfeeding so we can adjust the products we use.
What products do you use?
All products used at Aqua Therapy are silicone-free and paraben-free, and our facials are plant-based or organic.
Do you work with all hair types, extensions, or color-treated hair?
Head spa treatments focus on the scalp, so they're designed around the person in the chair. Mention your hair type, extensions, recent color, or any scalp condition when you book so Iryna can adapt the products and steps.
Booking & policies
How do I book?
Book online from any treatment on our services page, or call or text Iryna at (864) 978-9973. Massage pairings are booked by request because two therapists' schedules are coordinated.
When do I pay?
You pay at your visit. eGift cards and gift certificates are welcome as payment.
What is your cancellation policy?
Please cancel or reschedule at least 24 hours in advance. No-shows and last-minute cancellations are charged the full price of the service, and future bookings aren't accepted until that payment is received.
Do you offer a new-client discount?
Yes. New customers get $10 off, and every head spa booking includes a free scalp analysis.
Where are you located?
We're at 402 N. Main Street, Suite R, in the Historic Calhoun Lofts in downtown Anderson, SC 29621.
Do you serve guests from Greenville and Clemson?
Yes. Many guests drive in from across the Upstate, including Greenville, Clemson, Easley, Pendleton, and Seneca. Downtown Anderson is an easy drive from each.
Gift cards
How do gift cards work?
We offer digital eGift cards through Square and gift certificates. An eGift card is bought online and delivered by email. Your recipient books any treatment and shows the eGift card at their appointment, where it's applied at checkout.
Do you sell plastic gift cards?
No. We offer digital eGift cards through Square, which arrive by email, and gift certificates. There are no plastic gift cards.
How do I get a gift certificate?
Call or text Iryna at (864) 978-9973 and she'll set up a gift certificate for the amount or treatment you choose.
Can a gift card be used for any treatment?
Yes. An eGift card or gift certificate can be used toward any treatment on our menu, including couples and massage pairings.
Ready to relax?
New customers get $10 off, and every head spa includes a free scalp analysis.